Privacy Policy
Last updated: October 26, 2025
Introduction
Welcome to Narrodoor. We respect your privacy and are committed to protecting your personal data. This privacy policy will tell you how we handle your personal data when you visit our website and use our services.
Information We Collect
Information You Give Us
- Email Address: When you create an account or upload files
- Payment Information: When you make purchases (processed securely by Creem.io)
- Form Data: Information you provide when downloading files that require form submission
- Contact Information: When you contact us for support
Information We Collect Automatically
- Usage Data: How you use our website and services
- Device Information: IP address, browser type, operating system
- Cookies: We use essential cookies to make our site work properly
How We Use Your Information
We use your personal data to:
- Provide and maintain our services
- Process your uploads and downloads
- Process payments securely
- Send you download links and important updates
- Respond to your support requests
- Prevent fraud and abuse
- Comply with legal obligations
How We Share Your Information
We DO NOT sell your personal data. We may share your data with:
- Payment Processors: Creem.io processes payments securely
- Cloud Storage: Cloudflare R2 stores your uploaded files securely
- Email Service: To send you download links and notifications
- Legal Requirements: When required by law or to protect our rights
Data Security
We take security seriously. Your files are encrypted and stored securely with Cloudflare R2. Download links are temporary and expire after a set time. We use industry-standard security measures to protect your data.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
To exercise these rights, please contact us at [email protected]
Data Retention
We keep your data only as long as necessary to provide our services and comply with legal obligations. Files and associated data are retained according to the settings you choose (time limits, download limits, etc.).
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children under 13. If you believe we have collected data from a child, please contact us immediately.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy, please contact us:
- Email: [email protected]
- Support: Contact Form